FAQs

How can I get in contact with Aussale?

If you would like to get in touch with our support team, don't hesitate to get in touch with us via our “Contact Us” page on our website header or you can email us directly at: support@aussale.com

One of our friendly staff members will assist you within 24-48 hours.

Where are the products located and shipped from?

 All our products are stored and shipped from within Australia, specifically from warehouses in Victoria or New South Wales, depending on stock and demand. While our products are manufactured in China to ensure competitive pricing, they are efficiently distributed locally for your convenience.

What types of payment do you accept?

We accept all major forms of payment, including credit cards, PayPal, and the Buy Now Pay Later methods listed on our product pages.

 Is delivery free?

Yes, all orders placed in Australia come with fast and free delivery Australia-wide.

What if my order is delayed?

Occasionally, orders may be delayed. If this happens, first check your Shipping Confirmation email, which might be in your spam/junk folder. If you still can't track your order, please contact us via the Contact Us page.

What currency is the store in?

All products displayed on our website are in AUD.